Parts Advisor
Job in
Gibbons, Edmonton, Alberta, Canada
Listing for:
Rockstar Mechanics
Full Time
position
Listed on 2026-01-02
Job specializations:
-
Retail
Retail Associate/ Customer Service, Customer Service Rep
Job Description & How to Apply Below
Location: GibbonsWe are seeking a Parts Advisor to support our busy dealership in Gibbons, Alberta. This position combines parts counter service, inventory management, retail support, and service department coordination
. The ideal candidate is organized, customer-focused, and proactive, with the ability to manage multiple tasks in a fast-paced environment.
You will be the key link between customers, the service department, and the sales teamensuring accurate parts handling, smooth operations, and excellent customer experiences.
Location: Gibbons, Alberta (north of Edmonton)
Compensation:$/hour + commission
Schedule: Monday Friday + rotating Saturdays (store hours 8:30am6:00pm weekdays, 9:00am2:00pm Saturdays)
Benefits: Health & dental (after 3 months), Health Spending Account (after 6 months), employer-matched pension (after 12 months)
Key Responsibilities
Parts Department Operations & Inventory Management
Process parts counter sales and repair order parts requests accurately.Receive, log, store, and ship parts and accessories promptlysame-day processing expected.Maintain organized parts storage areas, workspaces, and showroom displays.Handle returns, warranties, special orders, and physical inventory counts.Prepare and bin parts for service repair orders; label and track all items accurately.Maintain inventory accuracy and help identify discrepancies or process improvements.Assist with training new team members and provide department coverage when needed.Customer Service & Retail Support
Greet and assist all customers promptly and professionally at the counter, by phone, and online.Provide knowledgeable product and parts recommendations to support long-term customer relationships.Resolve customer concerns courteously while upholding high service standards.Keep retail displays clean, organized, and fully stocked; support merchandising activities.Qualifications
Experience in parts identification
, inventory control
, retail sales
, or shipping/receiving
.Strong organizational skills with the ability to meet deadlines and manage multiple priorities.Excellent communication skills and the ability to interpret customer and management needs.Above-average computer proficiency; high attention to detail.Ability to lift up to 50 lbs and meet physical demands of the role.Forklift experience and familiarity with CDK Lightspeed are assets.Why This Role Stands Out
Hands-on mix of customer interaction, inventory work, and parts coordination.Supportive small-team environment with opportunities to contribute ideas and improve processes.Stable, long-term career opportunity with benefits and performance incentives.
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