Retail Supervisor, Columbia Icefield

At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience.

What ties it all together are the friendly faces you'll find along the way, the thoughtful amenities, and the delightful details that make every visit feel personal and unforgettable.

This job is posted as part of our seasonal hiring for Spring/Summer, 2026, it will be a full time seasonal role.

Based at the remote Columbia Icefield in Jasper National Park, this on site living role places you 100 km from Jasper and surrounded by stunning glacier views and endless mountain adventure. You'll be part of a destination that includes the Glacier View Lodge, dining outlets, retail, and the world famous Glacier Adventure and Skywalk. Staff live on site with accommodations and three hot meals per day.
• $20/day housing and meals

• End of season retention bonus up to $1.00/hr

ROLE & RESPONSIBILITIES

• Oversee the sales and merchandising of souvenirs, clothing, and activity bookings
• Uphold our high standards of service, merchandising, and display
• Supervision of staff, coordination of staff schedules, delegate duties as required
• Ensure service is friendly, courteous, and professional
• Operate the point of sale system with accuracy and efficiency, the responsible handling of cash, credit cards, and cash out forms
• Keep the sales floor and storage areas clean and organized
• Communicate with co-workers and management, forward observations and comments in a timely fashion
• Monitor security in the retail environment
• Apply upselling and cross selling techniques to maximize the potential of staff incentives
• Collect feedback forms from customers, answering the phone, facilitating efficient inventory management and movement
• Uphold the high standard of environmental stewardship expected for all employees
• Perform regular staff evaluations and provide feedback
• Other duties as assigned

REQUIRED SKILLS & QUALIFICATIONS

• 2-5 years of leadership and training experience
• Must get excited at the idea of living and working in a remote (yet very social) environment
• Previous guest service and cash handling experience
• Guest service-oriented mindset and a passion for delivering memorable experiences
• Speaks second language, an asset
• Mature, energetic, dependable and self-motivated
• Enjoy working with a team in a busy, fast-paced environment
• Must meet the Organization grooming and appearance standards
• To honour our commitment to be "Always Honest" all employees must consent to a criminal record check

The starting wage for this role is $21.00/hour.

About Us:

We're more than a hospitality and attractions company. We connect people to iconic places through unforgettable and inspiring experiences;
Our team members included.

Thoughtfully united by their unique power to inspire and invigorate, our collection of hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours, and travel products are tied together by iconic, destination-worthy locations in Alaska, Montana, the Canadian Rockies, Vancouver, Reykjavík, Costa Rica, Las Vegas, and Chicago.

Pursuit is a publicly traded company listed on the New York Stock Exchange under the symbol PRSU. As a member of the S&P Small Cap 600 index, we specialize in attractions-led hospitality, consistently generating revenue and delivering value to our shareholders.

What will your work environment be like?

At Pursuit, our locations are more than just a place to work - it's a space where you can bring your whole self, collaborate with talented teams across departments, and build lasting friendships. We believe in fostering an environment where work and play coexist, so whether you're tackling projects or enjoying our many perks, you'll feel supported and valued. With a variety of great benefits, we're committed to ensuring that your time with us is as…