Part-Time Luxury Retail Security Concierge

Securiguard is currently looking for Part-Time Luxury Retail Security Concierge - Edmonton, to represent a high-end retail brand and deliver an exceptional guest experience. This position is ideal for individuals with strong customer service, hospitality, and professional security presence. You will serve as the first point of contact for guests, maintain a safe environment, support store operations, and uphold the premium standards of the brand.

This is an excellent opportunity to grow your career in a luxury retail environment while showcasing your customer service, communication, and security skills.

Job Skills/Requirements

Guest Experience & Customer Service

• Greet and welcome all guests entering the store, providing a high-end hospitality experience.

• Control entry and manage guest flow to ensure an organized and safe shopping environment.

• Assist customers with general inquiries and provide exceptional service at all times.

Security & Store Operations

• Conduct regular walk-arounds inside the store as directed by the Manager on Duty.

• Support store staff during high-volume periods and assist with queue management.

• Monitor for suspicious behaviour, theft indicators, or safety concerns and report promptly.

• Communicate effectively with store management and security team members regarding incidents or customer issues.

Reporting & Compliance

• Complete accurate daily reports, incident logs, or observations as required.

• Follow all site procedures, brand standards, and safety protocols.

• Maintain strong professional conduct, appearance, and etiquette consistent with luxury retail expectations.

Requirements:

• Alberta Security License is a must
• First Aid/CPR
• WHIMS
• Experience working in luxury retail, upscale hotels, or high-end customer environments is an asset.
• Strong communication skills and professional presence.
• Ability to stand for extended periods and perform walk-arounds as required.
• Comfortable working in fast-paced environments with high guest interaction.

We offer:

• Free Uniforms
• Paid Training
• Extended Health Benefits for (subject to benefit waiting periods)
• Recognition Programs & Events

We are committed to building an environment of respect and personal growth for all our staff. We support this commitment with highly competitive compensation and benefits, comprehensive training, reliable equipment, and supportive supervision as well as great opportunities for advancement, community involvement and work/life balance practices.

About Us:

Securiguard Services Limited has been at the forefront of the asset protection arena for almost fifty years by being a leading-edge innovative security and safety solution provider. That is how it has become one of the largest and most trusted private security organizations in Canada. Securiguard has proven expertise in deploying security and safety personnel in a variety of industries including Corporate, Retail, Property Management, Industrial, Aviation, Marine, Government, Educational, and Industrial/Resource Projects and has the largest and highest accredited K9 detection and screening division in Canada.

With the ability to service clients across Canada including major centers, small towns, and remote locations by air, land, or sea their team of 4000+ strong security and safety professionals, make people feel safe by offering a comprehensive selection of safety and security services and solutions.

We are 'different kind of employer'. We focus on the individual security professional and believe that if we treat you right, you will treat our customer right. We want to be your 'Employer of Choice'