Global End User Support Services Leader
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IT/Tech
IT Support, Systems Administrator, HelpDesk/Support
Job Description & How to Apply Below
East West Bank is seeking a seasoned IT leader to serve as Manager of End User Support Services. You will govern and deliver employee-facing tech support across a globally distributed workforce, overseeing the Call Center, Help Desk, Desktop Services, and IT procurement.
The role emphasizes service excellence, impactful KPIs, and regulatory compliance. Responsibilities include setting SLAs, establishing performance metrics, and guiding leaders of multiple teams to achieve superior user
As a Global End User Support Services Leader, you will play an important part at East West Bank in El Monte, CA, United States.
Are you ready to take on the Global End User Support Services Leader role at East West Bank?
We would love to welcome a new Global End User Support Services Leader to our group in El Monte, CA, United States.
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