Retention Specialist: De-Escalate, Delight, Retain
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Customer Service/HelpDesk
Customer Success Management, Customer Service Rep
Job Description & How to Apply Below
Go-Forth Home Services in High Point, NC is seeking a Customer Retention Specialist for our Pest Control division. You will help customers resolve concerns, demonstrate the value of Go-Forth services, and explore options when they consider cancellation, supporting satisfaction and recurring revenue.
In this role you will listen actively, respond with empathy, document interactions in the CRM, and collaborate with sales and service teams to improve retention metrics.
For the Retention Specialist:
De-Escalate, Delight, Retain position at Go-Forth Home Services, we are reviewing applications now.
The position is based in TX, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 42.000 - 54.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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