Adv Metering Sys Analyst-Assoc

11/10/2026

DATE POSTED: 11/03/2026

CLOSING DATE: 11/10/2026

DEPARTMENT: Advanced Metering & Analytics

GRADE LEVEL: 52-53

STARTING SALARY: $70,100 - $108,176

The Advanced Metering System Analyst provides technical, analytical, and operational support for the Advanced Metering Infrastructure (AMI) system and related applications. Monitors system performance, analyzes metering data, and supports issue resolution to ensure accurate billing, reliable meter communications, and efficient utility operations.

Under the general supervision of the Supervisor, Advanced Metering and Analytics (AM&A), the Advanced Metering System Analyst provides technical, analytical, and functional support for EPE's Advanced Metering Infrastructure (AMI) system and related applications. The role monitors system performance, analyzes metering and operational data, manages system exceptions, and supports the resolution of technical issues to ensure data accuracy, reliable meter communications, and seamless integration across enterprise systems.

The position contributes to accurate customer billing, remote service capabilities, regulatory compliance, and continuous improvement initiatives that enhance operational efficiency and customer service.

• Support the operation, maintenance, and optimization of the Advanced Metering Infrastructure (AMI) Head-end system, Mobile Workforce Management System, Meter Reading System, Data Analytics and Reporting Software, and related enterprise applications.
• Monitor AMI network performance, meter communications, and system functionality to ensure reliable operations and accurate data collection.
• Analyze metering, operational, and customer data to identify trends, anomalies, and opportunities for process improvements.
• Investigate, troubleshoot, and resolve meter data, synchronization, billing, and system integration issues affecting business operations.
• Manage and resolve system exceptions, validation errors, and data integrity issues to ensure accurate and timely meter data processing.
• Coordinate with Information Technology, Operations Technology, Field Services, vendors, and other stakeholders to resolve technical and operational issues.
• Perform meter lifecycle activities, including commissioning, decommissioning, configuration verification, and synchronization across integrated systems.
• Support software upgrades, system enhancements, patches, and application implementations through requirements gathering, testing, validation, and deployment activities.
• Performs daily monitoring, troubleshooting, maintenance, and operational support of mobile equipment, meter-reading hardware, software, systems, and associated equipment, including but not limited to handheld devices, Toughbooks, radios, and other field service and meter-reading technologies.
• Researches, analyzes, troubleshoots, and resolves meter, service point, premise, account, and system-related issues that may affect meter communications, billing, customer service, remote operations, or other business processes.
• Reviews meter configurations and programs to verify alignment with applicable customer rates, service configurations, demand intervals, distributed generation requirements, and other operational or billing requirements.
• Supports Company Use meters and other specialized metering configurations, including meter setup, system configuration, meter-reading requirements, data validation, and coordination necessary to ensure accurate and automated processing of meter reads.
• Conduct system integration, regression, user acceptance, and production testing to ensure changes are implemented successfully and without operational impact.
• Develop, maintain, and automate reports,…