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IT Support Analyst

Job in Elyria, Lorain County, Ohio, 44035, USA
Listing for: Insight Global
Full Time position Listed on 2026-11-09
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 30000 - 47000 USD Yearly USD 30000.00 47000.00 YEAR

Job Description & How to Apply Below

Job Description

Job Description

Network Provisioning Technician opportunity in Whitehall, OH supporting a federal telecommunications environment.

This is an excellent opportunity for someone with IT experience who enjoys customer interaction, service coordination, and telecommunications provisioning.

Key Responsibilities:

  • Serve as the initial point of contact for customer service requests
  • Enter and manage telecommunications requests within a proprietary system
  • Track service orders through completion
  • Work directly with customers to clarify requirements and resolve incomplete requests
  • Provide exceptional customer service throughout the provisioning process

Requirements:

  • 2+ years of IT experience
  • Active Secret Clearance

Preferred:

  • Associate's Degree

Position Details:

  • Location:

    Whitehall, OH
  • Employment Type:

    6-month contract to hire

Step into the IT Support Analyst role at Insight Global in OH, United States and grow with us.

We have an opening for a IT Support Analyst in OH, United States within IT & Technology.

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