Receptionist, Administrative​/Clerical

Location: Enfield

Employment Type: Full-Time

Salary: Competitive, based on experience

As the first point of contact for clients and visitors, the receptionist plays a vital role in maintaining the professional and welcoming atmosphere of our firm. You will be responsible for handling incoming calls, managing the front desk, assisting with administrative tasks, and ensuring smooth operations across various departments.

• Greet and welcome clients, visitors, and guests in a professional and friendly manner.
• Ensure the smooth running of reception.
• Answer telephone calls promptly and efficiently, taking accurate messages and directing them to the appropriate departments.
• Undertake client identification verification when necessary.
• Handle general e‑mail correspondence and client inquiries.
• Schedule appointments and manage the lawyers' calendars.
• Maintain the reception area, ensuring it is always clean, welcoming, and well‑organised.
• Order stationery and office supplies, liaising with staff to maintain stock levels, including for the kitchen.
• Support the administrative team with filing, document management, and other office tasks.
• Coordinate meeting room bookings and ensure rooms are set up for meetings.
• Perform any additional administrative duties as required by the teams.
• Open new matter files when requested.
• Enter time‑recording data onto computer system if required.

• Ideally previous experience in a professional environment (law firm experience is a plus, but not required).
• Excellent communication and interpersonal skills.
• Strong organisational skills with attention to detail.
• Ability to handle multiple tasks efficiently and prioritise effectively.
• Professional phone manner and strong written communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to maintain confidentiality and handle sensitive information.
• A positive attitude with a genuine desire to contribute to a friendly and productive office environment.