Host, Entertainment & Gaming, Customer Service Rep

Job Title:

Host

Location:

Toyota Enfield
Salary: £29,000 basic per annum. £31,000 OTE

Hours:

08:00 – 18:00, Monday to Friday
Job Type: Full-time, Permanent

Be the Face of Toyota Enfield – Join Us as a Host
Are you confident, people-focused, and ready to bring your customer service skills into an exciting new industry? Toyota Enfield is looking for a Host to join our team and provide a first-class welcome to our valued customers.
This is a fantastic opportunity to work with a globally recognised brand, offering long-term development and the chance to progress your career within the automotive sector.

What You’ll Do:

Greet all visitors to the showroom, creating a warm and professional first impression

Manage the customer waiting area and ensure it is clean, welcoming, and well-presented

Answer and direct incoming calls and enquiries

Assist with booking appointments and keeping the showroom diary up to date

Support the sales and service teams with day-to-day customer needs

Help coordinate test drives and vehicle handovers

Keep customer information confidential and ensure GDPR compliance

Represent the Toyota brand with enthusiasm, professionalism, and care in your role as Host

What We’re Looking For:

Previous customer-facing experience in retail, hospitality, reception, or similar environments

A professional, confident, and welcoming manner

Excellent communication and interpersonal skills

Strong organisational skills and the ability to multitask in a fast-paced environment

A proactive attitude and a willingness to go the extra mile

Smart personal presentation and punctuality
This role is ideal for someone with strong customer service experience who is looking to step into the automotive industry. While no previous automotive experience is required, you must be confident acting as a central Host presence in a busy, premium showroom.

Your Benefits:

Salary & Career Growth

£29,000 basic salary + £2,000 OTE (£31,000 total)

Full training provided by Toyota and in-house teams

Clear career progression routes within the dealership and wider group

Opportunities to move into sales, service, or admin roles with experience

Lifestyle & Perks

Staff Car Scheme – Drive a new Toyota or Lexus every 6–9 months with no deposit and low monthly payments

Vehicle Purchase & Servicing Discounts – Available for you and your immediate family

Perkbox Membership – Discounts on retail, wellness, and lifestyle brands

Free Eye Tests – Redeemable at Specsavers

Health & Wellbeing

Virtual GP Access – 24/7 confidential online medical consultations

Permanent Health Insurance – Income protection if you're off work long-term due to illness

Life Assurance – Financial support for your loved ones

Time Off & Recognition

6 Weeks Annual Leave, increasing with service

Holiday Carry-Over Option – Up to 1 week of unused holiday annually

Long Service Awards – Bonuses and extra annual leave

Celebration Gifts – Vouchers for birthdays, weddings, and other life milestones

Financial Planning & Support

Aviva Pension Scheme – With company contributions

Online Retirement Planning Tools

Employee Assistance Programme (EAP) – Confidential 24/7 advice on health, legal, and financial matters

Why Join Toyota Enfield?
As a Host, you’ll be at the heart of our customer experience and play a key role in shaping first impressions of our brand. You’ll work with a friendly, supportive team and enjoy a stable, full-time role with clear development potential.
You’ll also have the opportunity to grow beyond the Host role, with access to training and career pathways across the dealership.

About Us:

Toyota Enfield is part of Jemca Car Group, a leading UK automotive retailer representing Toyota and Lexus across 11 locations. Our teams are passionate about delivering exceptional service, and we pride ourselves on developing our people just as much as we do our vehicles.
This is your chance to join a professional, supportive environment where customer satisfaction is everything—and where your positive attitude as a Host can open doors to an exciting career path.

What’s Next?
If you have the people skills, professionalism, and enthusiasm to thrive in this important front-of-house role, we want to hear from you.
Apply now and start your journey with Toyota Enfield as our new Host.

Reference: INDJEM Host
Consultant:
Chanté Budhoo