Customer Service Advisor – Banking

Overview

Honeycomb is excited to be supporting a well-established bank in Northern Ireland in the search for a Customer Service Advisor based in Irvinestown. This temporary, ongoing position offers an excellent opportunity to become part of a respected business that places strong emphasis on community and customer care.

• Deliver first-class service, ensuring customers feel supported at every step.
• Match customers with the most appropriate banking products and services.
• Promote and encourage the use of online and self-service banking channels.
• Handle transactions with accuracy, always adhering to compliance and internal controls.
• Work closely with colleagues to foster a supportive and efficient team environment.

We re seeking an individual who is passionate about delivering excellent service and enjoys working in a dynamic, people-focused environment.

• Previous experience in a role involving direct customer interaction.
• Friendly, enthusiastic, and motivated, with a positive outlook.
• Strong communication skills and ability to build rapport quickly.
• Organised and detail-conscious with effective time management.

• Background in banking or financial services would be an advantage.

Honeycomb is committed to inclusivity. If you require any adjustments during the recruitment process due to a disability, please get in touch so we can support you. We are proud to be an equal opportunities employer.

To apply , please submit your current CV using the link provided or reach out to Cora Montgomery at Honeycomb on .