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Customer Service Advisor
Job in
Epsom, Surrey County, KT17, England, UK
Listed on 2026-01-06
Listing for:
Auto Professionals Recruitment Services
Full Time
position Listed on 2026-01-06
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Are you a high-performance individual giving best level of customer service? Do you have good mechanical understanding of cars and parts?
Main:
* Permanent role
* Salary between £30,000 - £35,000 dependent on experience
* Monday - Friday (8am - 5.30pm)
Key Tasks:
* Meeting and greeting customers to a 5
* customer service.
* Answering the telephone & dealing with customer enquiries.
* Liaising with the technical workshop to keep track of the vehicles’ progress and ensuring the vehicle is ready for the time that the customer requested.
* Keeping the customer updated throughout the time the car is with us.
* Managing service bookings walk-ins, services, new car delivery/collection.
* Keeping updated with product knowledge.
* Creating job packs and other admin duties.
* Invoicing customers and taking payments.
Requirements:
* Previous customer service advisor experience within the automotive industry highly desirable but not essential.
* Customer Service advisor qualification beneficial but not essential
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