Website Manager

Join Samaritans and help shape the digital experience that supports millions.

We’re looking for a Website Manager to lead the development and delivery of Samaritans’ websites, ensuring they are engaging, accessible, and impactful. This is a pivotal role in our Brand, Content and Digital Engagement team, where you’ll lead on digital excellence and work with external partners to grow our reach and improve user journeys.

• Lead and develop a high-performing Web team
• Oversee website content strategy and functionality improvements
• Manage digital aspects of major campaigns and projects
• Own and optimise our digital ecosystem, including third-party platforms
• Drive SEO and content opportunities to increase reach and conversions
• Champion digital best practice and support internal teams to upskill
• Use data and analytics to inform decisions and improve performance

• Strong editorial judgement and digital marketing expertise
• Experience managing web development and content workflows (Agile experience desirable)
• Proficiency with CMS platforms (Wagtail experience a plus)
• Proven leadership and team management skills
• A data-driven mindset and understanding of user experience principles
• Knowledge of digital legislation, standards and trends
• Excellent communication skills and emotional resilience