Parts Supervisor

Parts Supervisor Epsom - Prestige Main Dealership - £36,000 basic

A new and exciting opportunity has become available for a Parts Supervisor working within the Parts department for a main dealership in Epsom.

• Monday to Friday  (1-hour unpaid lunch break)
• Saturday  on a rota basis will be required paid as extra hours
• Up to £46,000 OTE

• Update the Aftersales Manager on any backorder issues and follow the Mercedes parts escalation process
• Oversee the parts team, offering guidance, training and performance support
• Work directly with customers to identify their parts needs and help source the correct items
• Handle customer complaints quickly and effectively, escalating anything unresolved to the Aftersales Manager
• Aim to exceed expectations for both internal and external customers by delivering strong service consistently
• Ensuring all items are correctly located and stock control?
• Receiving orders & ensuring returns are up to date

• You will have previous experience gained in a similar role. Ideally, were looking for an existing Parts Supervisor / Advisor.
• Background in a main dealer parts department...