Parts Supervisor

We are working with a dealership based in Epsom, Surrey, who are in need of a Parts Supervisor.

PARTS SUPERVISOR

Main Duties

* Develop and implement inventory control procedures to optimise stock levels while minimising excess inventory and carrying costs

* Monitor inventory levels, conduct regular Stock audits, and reconcile discrepancies

* Provide accurate documentation of all incoming and outgoing parts transactions

* All Parts verification completed daily

* Ensure vehicle health checks are completed accurately to maintain the workshop efficiency

* Advise the Aftersales Manager of any backorder issues, using the parts escalation process to provide updates

* Supervise a team of parts staff, providing guidance, training, and performance feedback

* Interact with customers to understand their parts requirements and provide assistance in locating and selecting the right parts

* Ensure that all customer complaints are dealt with both speedily and effectively, referring any unresolved problems to the After Sales Manager

* Strive to exceed customer expectations both internal and external by delivering exceptional service at all times.

Key Skills/Attributes Required

* Proven experience in automotive parts management, with a track record of achieving KPI targets

* Knowledge of the brand parts and systems

* Experience using Kerridge

* Strong leadership abilities with demonstrated experience in supervising and motivating teams

* Attention to detail and accuracy in record-keeping and documentation.

Applicants will be expected to be immaculately attired as is befitting the brand and must hold a full Driving Licence.

The hours of work:
Monday to Friday 08.00– 18.00 (1-hour unpaid lunch break) Total 45 hours per week. Saturday 08.00 – 13.00 on a rota basis will be required, paid as extra hour.

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