Workforce Coordinator Shared Lives

Workforce Coordinator - Essex Shared Lives

Permanent, Full Time

£28,115 to £33,076 per annum

Location:

Chelmsford

Closing Date: 2nd November 2026

Please note that visa sponsorship is not available for this role. Applicants must have a current, unrestricted right to work in the UK.

You will be required to attend the office base in Chelmsford 2-3 times per week, this may increase based on business need.

Essex Shared Lives provides a person-centred alternative to traditional care and support by matching adults who require support with approved Shared Lives Hosts who share their homes, family life and local communities. Through these meaningful relationships, adults are supported to live independently, achieve their goals, and remain connected within their communities.

The Workforce Coordinator plays a vital role in supporting the growth, sustainability and quality of the Shared Lives service. Working collaboratively with Shared Lives Manager, Shared Lives Officers, Shared Lives Hosts, social care professionals and partner organisations, the postholder will coordinate key service functions to ensure effective administration, compliance monitoring, performance reporting, stakeholder engagement and service development.

The role acts as a central point of coordination for service communications, data management, quality assurance activities, recruitment administration, training coordination and performance monitoring. A key aspect of the role will be supporting the implementation and ongoing development of the Nourish care management system, promoting digital ways of working and ensuring accurate recording in line with CQC and Shared Lives Plus requirements.

The Workforce Coordinator will contribute to the effective operation and continuous improvement of the service through the maintenance of accurate records, monitoring compliance requirements, producing performance information and supporting positive outcomes for Shared Lives Hosts and the adults supported through the service.

To read more about our business area, please visit:
Adult Social Care

• Act as a key point of contact for Shared Lives enquiries from Hosts, professionals, adults, families and partner agencies.
• Lead on customer communications and support the management of the Shared Lives service inbox.
• Maintain accurate records and data relating to Shared Lives Hosts, placements, referrals, compliance requirements and service activity.
• Support the maintenance of CQC and Shared Lives Plus compliance records and audit requirements.
• Support the development and delivery of training for staff and Hosts in the effective use of Nourish.
• Monitor and track host compliance requirements, including DBS renewals, training completion, insurance documentation, health and safety records and other regulatory requirements.
• Develop, maintain and report on service Key Performance Indicators (KPIs), service activity, recruitment activity, compliance performance and workforce data.
• Produce regular management reports and other performance information required by the service.
• Undertake data analysis and provide timely, accurate information to support service planning, decision-making and quality assurance activities.
• Coordinate recruitment communications and compliance tracking relating to prospective Shared Lives Hosts.
• Research and support recruitment opportunities to promote and strengthen the Shared Lives Host workforce.
• Organise and coordinate meetings, reviews, appointments, forums and engagement activities.
• Coordinate virtual events, workshops and guest speaker sessions for Hosts and stakeholders.
• Produce newsletters, presentations and communication materials for internal and external audiences.
• Maintain records relating to compliments, complaints and…