Commercial Assistant

Job Title

Commercial Assistant - 12 Months Fixed Term Contract

Waltham Abbey

Kluman & Balter, acquired by Brenntag in 2017, is one of the UK’s largest bakery ingredients suppliers and wholesalers. A1 Cake Mixes, part of the Kluman & Balter Group, specialises in sweet bakery mixes for B2B customers across retail, food manufacturing, and craft bakery channels. Brenntag UK & Ireland is part of the global Brenntag Group, the world’s leading distributor of chemicals and ingredients.

Headquartered in Leeds, we operate across 21 strategic sites in the UK and Ireland, including three sea‑fed facilities, and serve over 20,000 customer accounts with the support of a dedicated fleet of 100+ vehicles. As a market leader, we offer a comprehensive portfolio of industrial and specialty chemicals, along with value‑added services such as blending, filling, technical support, and regulatory expertise.

• Seniority level:
  Entry level
• Employment type:
  
  Full‑time
• Job function:
  Sales and Business Development
• Industries:
  Chemical Manufacturing

• Provide administrative and commercial support to the Business Manager (A1 Cake Mixes) and National Account Manager (Kluman & Balter).
• Manage customer demand and ensure smooth order processing, including liaising with blending partners, suppliers, and logistics providers.
• Process direct sales orders and confirm delivery dates with customers.
• Maintain accurate product and pricing files on internal systems.
• Book third‑party haulage and track logistics costs.
• Support technical and NPD teams with sample orders and follow‑ups.
• Monitor customer order activity, chase outstanding orders, and provide month‑end performance reports.
• Ensure efficient management of administrative requirements and resolve issues promptly, including credit risks and quality concerns.

• Strong attention to detail and ability to work to critical deadlines.
• Excellent organisational and communication skills (written and verbal).
• IT literacy and data entry experience, with demonstrable Excel ability.
• Proactive, diligent, and highly organised approach.
• Experience in a customer‑facing role; food industry experience (preferably ambient ingredients) is desirable but not essential.

• Competitive salary and benefits package.
• Company pension scheme.
• 25 days’ holiday (with option to buy or sell).
• Free parking.
• Excellent training and development opportunities.

Brenntag provides equal employment opportunities to qualified applicants and employees of all backgrounds and identities to create a workplace where difference is valued because it forms a resilient and more innovative organisation. We do not discriminate on the basis of age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or any other protected characteristic. We welcome applications from women, men and non‑binary candidates of all ethnicities and socio‑economic backgrounds.

Ready to take the next step? Apply today and join a market leader committed to excellence and innovation!
Brenntag TA Team