Consumer Duty & Compliance Lead

A growing insurance company in Essex is seeking a Consumer Duty Manager to lead compliance with consumer duty outcomes and FCA rules. This high-profile, hybrid role requires you to focus on improving customer outcomes and supporting the Customer Committee with quality submissions and action tracking. The position offers an exciting opportunity to drive tangible improvements in customer satisfaction while working closely with various departments in the organization.

Applicants should be prepared to spend one to two days a week in the office.
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