IT Support Technician
Job in
Essex, Essex County, England, UK
Listed on 2025-11-24
Listing for:
Pin Point Recruitment
Full Time
position Listed on 2025-11-24
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Desktop Support, Systems Administrator
Job Description & How to Apply Below
Location:
Warley (with travel to other sites as required)
Salary: £27,500 per annum
Hours:
Monday – Friday, 09:00 – 17:00
Holiday: 25 days annual leave + bank holidays
Pin Point Recruitment is supporting our client in the search for an experienced IT Support Technician to join their team. This role will provide high-quality 1st and 2nd line support across desktops, laptops, mobile devices, printers, and other endpoint hardware.
The successful candidate will be customer-focused, technically capable and able to resolve incidents quickly and efficiently to keep systems running smoothly.
Key Responsibilities
* Install, configure and maintain Windows 10 and Windows 11 desktop environments
* Provide 1st & 2nd line IT support via the Service Desk
* Support users in both physical and VMWare virtual environments
* Install, configure and troubleshoot hardware and software for desktop and mobile devices
* Ensure communication systems deliver seamless service, resolving incidents promptly
* Administer Active Directory and Microsoft Exchange accounts and access permissions
* Maintain secure file storage access and data protection
* Support enterprise messaging (Microsoft Exchange) and unified communications (Mitel)
* Travel to other UK sites as required and provide remote support
* Adhere to ISO standards, security policies and Health & Safety compliance
* Positively represent the business to staff, suppliers and customers
Skills & Experience Required
* Experience providing 1st & 2nd line IT support
* Strong knowledge of Windows 10/11, Active Directory & Exchange
* Understanding of VMWare environments
* Strong troubleshooting and problem-solving skills
* Excellent communication and customer service capability
* Full UK driving licence (essential due to travel requirements)
What’s in it for you
* Competitive salary of £27,500
* Monday – Friday work pattern – no evening or weekend shifts
* 25 days holiday + bank holidays
* Professional development and training opportunities
* Supportive and collaborative team environment
How to Apply
If you are an enthusiastic and motivated IT Support professional looking for your next opportunity, apply today and a member of the Pin Point Recruitment team will be in touch
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×