Support Worker NEST

Overview

Support Worker NEST Mid
- Chelmsford (New Writtle Street)

Support Worker

Job type - Permanent/Full-time

40 hours across 7 day week including weekends and bank holidays.

Shifts are 8am-4pm and 12pm-8:00pm on alternate weeks.

Nacro are pleased to introduce an exciting new support provision called Essex NEST (Nacro Education Support and Transition) which is focused on providing support to young people.

Would you like to be part of a new and growing team of Support workers working with Young People?

You will have your own caseload of young people, maintaining oversight of their progress from the point of service entry through to service exit and independence.

It’s a flexible model in which we aim to provide the ‘right help at the right time’, underpinned by a trauma-informed approach. Our mantra is “No decision about you without you!”

We are currently recruiting for staff to join our exciting new service where you will be working with:

• Young people aged 16 and 17 years old at risk of homelessness.
• Care Leavers aged 18-21
• Vulnerable young parents up to the age of 21
• Other vulnerable 18–21-year-olds

A support worker to provide housing related support to vulnerable individuals together with providing housing and property management with the aim of achieving a successful move-on and other measurable outcomes including supporting service users to achieve independence.

Duties and responsibilities include but are not limited to:

• Engage with actual and potential referral agencies including local authority central access point/gateway services, statutory and voluntary sector agencies in order to generate referrals for the service as required.
• Plan and deliver an effective support and safety plan with the service user referring to specialist agencies as required. The progressions/outcomes identified, delivered and service user contact should be recorded, monitored, reviewed, and updated regularly and in line with contract requirements.
• Ensure that properties are always adequately equipped, maintained, furnished, and cleaned.
• Maximise rent collection, ensuring successful housing and other welfare benefit claims are submitted and maintained, taking proactive action to minimise rent arrears in line with targets, monitoring the account and recording all actions and where necessary taking appropriate action when arrears arise in line with policy and procedure.
• Minimise void time by taking a pro-active approach to ensure properties are re-let as soon as possible in line with targets.

Your duties may vary from time to time within the broad remit of your role and grade. You are required to undertake any such reasonable and appropriate duties.

Please note:

A full UK driving license and access to a vehicle are essential for this role.

DBS check will be required for this role.

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