Housing Officer, Social Work

Supported Housing Officer

Essex
• Temporary
• Full Time

A fantastic opportunity has arisen for an experienced Supported Housing Officer to join a Housing Association in Essex, delivering a responsive, resident-focused service within a sheltered housing environment.

As a Supported Housing Officer, you will be responsible for managing a sheltered housing scheme, acting as the main point of contact for residents and ensuring their wellbeing, safety, and tenancy sustainment.

Key responsibilities include:

• Managing the day-to-day running of a sheltered housing scheme
• Carrying out regular welfare checks and monitoring resident wellbeing
• Supporting residents to sustain their tenancies, including advice and early intervention
• Managing rent arrears, income collection, and tenancy-related queries
• Conducting property inspections, health and safety checks, and monitoring communal areas
• Maintaining accurate records, case notes, and housing management systems
• Working in partnership with external agencies and organising resident activities to promote engagement and wellbeing

The successful candidate will have previous experience working in a supported housing, sheltered housing, social care, or social housing environment and be confident delivering a customer-focused service to residents with support needs. You will also demonstrate:

• Strong interpersonal skills with a friendly, approachable, and professional manner
• Clear, concise, and accurate written and verbal communication skills
• The ability to apply relevant housing legislation, policies, and best practice
• Effective IT skills, including basic MS Office competency
• Numeracy and literacy skills equivalent to NVQ Level 2
• A social care or similar qualification relevant to the customer group (desirable)

• WORKING HOURS: Monday to Friday, 09:00 – 17:00
• LENGTH OF
  
  CONTRACT:
  
  3‑Month Contract, Temporary
• RATE: The pay for the role is £20.00 per hour LTD company rate. The PAYE equivalent is £17.16 per hour, inclusive of holiday pay.

If interested in this role, please apply directly or email .uk or call and ask for Beth to discuss further. Know someone perfect for this role? We offer a £250 referral bonus for successful candidate recommendations!