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Store Director

Job in Etobicoke, Ontario, Canada
Listing for: Sephora
Full Time, Part Time position
Listed on 2025-12-30
Job specializations:
  • Retail
    Retail & Store Manager
  • Management
    Retail & Store Manager, Operations Manager
Job Description & How to Apply Below

Profile

At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.

Job : 278488
Store Name/Number: ON-Sherway Gardens (0544)
Address: 25 The West Mall, Unit #1210, Etobicoke, ON M9C 1B8, Canada (CA)
Full Time/Part Time: Full Time
Position Type: Regular
Vacancy Status: This position is for an existing, open vacancy

The Store Director manages the client service, people development, sales, productivity, merchandising, operational and human resource functions of their store. They ensure adherence to the SEPHORA concepts and culture, ensuring maximum profitability and compliance with SEPHORA’s objectives and policies.

DUTIES AND RESPONSIBILITIES
Store's Budget and Business Results

  • Forecast sales and payroll with District Manager to drive store results.
  • Monitor daily, weekly, monthly sales results and communicate to staff members.
  • Manage and measure the effectiveness of business strategies. Adjust game plan as needed.
  • Achieve store’s sales plans and operating profits while maintaining expenses.
  • Develop strategies to grow business, leveraging the customer loyalty program, events, product knowledge and services.
  • Human Resources

  • Maintain optimum store staffing levels to deliver an exceptional client experience while adhering to budgetary goals.
  • Recruit, interview, and hire for all positions according to business needs.
  • Train, coach, delegate to, supervise and motivate Assistant Managers and Supervisors to develop their leadership and business skills.
  • Ensure a coaching culture is present that includes timely acknowledgement of successes, and feedback on opportunities.
  • Ensure all team members receive quarterly development meetings and plans.
  • Merchandising and Operations

  • Conduct inventories on a timely basis and maintain updated inventory records.
  • Communicate inventory issues/concerns to the District Manager and key stakeholders.
  • Make strategic and innovative merchandising decisions in accordance with Sephora’s concepts when necessary, to grow the business.
  • SKILLS AND QUALIFICATIONS

  • 5 years of management experience in the retail/service industry.
  • Previous experience recruiting, staffing and hiring across all store positions, including leadership.
  • Effective time management, problem solving and communication skills are essential.
  • Maintaining composure and managerial courage are essential.
  • Ability to analyze sales trends and react appropriately.
  • Proficiency in Windows, Word and Excel.
  • A High School graduate or equivalent, while a College degree is preferred.
  • Open availability including evenings, weekends and holidays is required.
  • ADDITIONAL INFORMATION

    Physical Requirements:

  • Work in a fragrance filled environment.
  • Lift and carry up to 50 pounds.
  • Bend and stretch to stock shelves.
  • #INDTA

    Sephora Canada strongly believes in equal opportunity for employment and advancement. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can belong, grow, and build a beautiful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and/or other diversity dimensions.

    Requests for accommodation due to a disability (visible or otherwise), other protected characteristics, or other reasonable circumstances can be made at any stage of the recruitment process and during employment by contacting our People team.

    As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.

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