Store Operations & Customer Experience Leader
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Retail
Retail & Store Manager, Operations Management, General Retail, Retail Associate/ Customer Service
Job Description & How to Apply Below
Michaels is hiring a Retail Operations Manager in Everett, MA to lead front-end and service operations, drive sales, and deliver an engaging customer experience.
You will coach associates, ensure SOPs and brand standards, manage POS and Self-Checkout, and oversee in-store programs such as Loyalty rewards and in-store events.
The role requires 3+ years of retail leadership, availability to work nights, weekends, and early mornings, and a focus on safety and loss prevention.
Consider building your career as a Store Operations & Customer Experience Leader at Michaels.
The Store Operations & Customer Experience Leader position in the Management & Operations field is open for applications.
We have an opening for a Store Operations & Customer Experience Leader in Everett, MA, United States within Management & Operations.
This role, Store Operations & Customer Experience Leader at Michaels, could be your next career step.
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