Site Quality Manager and Global Compliance Lead

Join IDEX Material Processing Technologies and be part of a team that provides specialist equipment & solutions for powder material handling & blending, particle size reduction, and liquid processing for the pharmaceutical, nutraceutical, food, and biopharmaceutical sectors. Here, you’ll collaborate with talented professionals from our globally recognized brands—including Quadro, Fitzpatrick, Matcon, and Microfluidics—who are dedicated to solving complex manufacturing challenges.

Our commitment to trust, teamwork, and excellence empowers every team member to contribute meaningfully to help our global customers. We celebrate diversity and inclusivity, ensuring that every voice is heard and valued. If you are passionate about creative problem-solving and want to make a real impact, come and discover a rewarding career with IDEX MPT, where every day is an opportunity to excel and drive positive change.

Site

Quality Manager and Global Compliance Lea Overall purpose of role

The Site Quality Manager and Global Compliance Lead provides leadership for the site quality function and owns the effectiveness of the local quality management system, while leading global product and regulatory-systems compliance governance. The role has particular emphasis on equipment and solutions used in food, pharmaceutical, and nutraceutical applications. It ensures that products, processes, suppliers, technical documentation, validation activities, FAT protocol preparation and governance, and shipment release meet applicable customer, regulatory, industry, and internal requirements.

Working across quality, engineering, operations, supply chain, project management, commercial, and service, the role reduces risk, strengthens customer confidence, improves first-pass quality, and builds a consistent culture of compliance and continuous improvement.

Key responsibilities

Site quality responsibilities

• Lead the site quality function, including quality engineering, inspection and test, metrology, document control, nonconformance management, supplier quality, and quality-system administration.

• Own the site quality management system and ensure compliance with applicable ISO standards, customer requirements, regulatory obligations, industry expectations, and internal policies.

• Establish and manage site quality objectives, management reviews, improvement plans, and performance measures, including FAT first-pass success, on-time FAT readiness, punch-list closure, customer complaint recurrence, cost of poor quality, supplier defects, audit-action closure, and overdue compliance actions.

• Lead containment, root-cause analysis, corrective and preventive action, and effectiveness verification for significant product, process, supplier, field, and customer quality issues.

• Ensure inspection and test methods, acceptance criteria, calibration controls, quality records, and product-release processes are accurate, controlled, risk-based, and effective.

• Own the preparation, control, and approval of site FAT protocols and associated quality documentation, including defining acceptance criteria, aligning customer and regulatory requirements, coordinating cross-functional technical input, maintaining protocol templates, and ensuring approved protocols are available before FAT execution. Engineering and operations remain accountable for executing the FAT and recording the test results.

• Verify FAT protocol readiness before execution, review completed test records and deviations for conformity to the approved protocol, ensure punch-list items are assigned and closed and withhold or elevate quality approval for product release or shipment where product, documentation, compliance, or acceptance requirements remain unmet.

• Own customer-quality planning…