Business Support Team Leader

Job Summary

We have an exciting opportunity for a full‑time office‑based Business Support Team Leader to join our friendly SPA Team in Exeter. Children and Family Health Devon (CFHD) offers an integrated model of children’s community services and we are looking to appoint enthusiastic individuals to strengthen our business support function. The role provides a real sense of professional collaboration, daily engagement, career development and a supportive network of peers.

• Part‑time:
  Three days per week (Wednesday, Thursday, Friday)
• Hours:
  
  9am – 5pm
• Location:
  
  Office‑based, Capital Court, Sowton Industrial Estate, Exeter, EX2 7FW

• Provide day‑to‑day line management of up to eight direct reports.
• Handle all management issues such as workload, performance, absence, annual leave, appraisals and other HR matters.
• Oversee the team’s core duties including data entry, referral management, call handling, generic mailbox management and support the SPA administrative duty function with data validation.
• Maintain accurate data entry, referral processing and mailbox management.

• Essential:
• GCSEs or equivalent
• Relevant administrative or IT qualification (e.g. ECDL, RSA, NVQ)
• Qualification or experience in supervisory or line management equivalent to NVQ 4 or higher
• Computer literate with good working knowledge of Microsoft Office (Outlook, Word, Excel)
• Experience in line management of administrative staff and within a customer care, healthcare or social care setting
• Desirable:
• NVQ Level 4 or equivalent experience
• Experience dealing with difficult HR/staffing issues, supervision of staff, HR processes and minute taking

Band 4 salary: £27,485 to £30,162 per annum pro rata. Permanent contract. Part‑time, flexible working.

This role requires a Disclosure and Barring Service check under the Rehabilitation of Offenders Act 1975.

Torbay and South Devon NHS Foundation Trust – Capital Court, Sowton Industrial Estate, Exeter, EX2 7FW
. Website.