Business Services Co-ordinator; office based

Position: Business Services Co-ordinator (office based)

In line with our redeployment policy, we’ll prioritise applications from employees who are under formal notice of redundancy

Are you an engaging individual who is known for their exceptional organisational skills and with a love for delivering first class service? We have just the role for you as an administrator (internally known as a Business Services Coordinator) supporting members of the National Trust management team in the Southwest.

What it's like to work here

You'll be part of a small team that works across the region, and you can be based at any of our four offices at Bristol, Exeter, Tisbury or Bodmin but with an opportunity for some hybrid working.

The National Trust is a busy organisation that has a lot going on at all times. You can guarantee that no day will be the same, so you’ll have to love variety. You’ll always champion best practice and will be confident challenging the norm when you think there’s a better way of doing something.

What you'll be doing

The role will have responsibility for providing direct support to two assistant directors, liaising across our operational and specialist delivery teams and managing a variety of internal and external stakeholders.

You’ll be confident in overseeing challenging diaries, organising meetings including agenda planning and note‑taking, and managing travel arrangements. You’ll be highly organised and proactive with the ability to prioritise workloads, anticipate clients’ needs in advance and effectively manage expectations.

Who we're looking for

Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below:

• Relevant experience as a personal assistant or in a business administration environment
• Good written and verbal communication skills
• Great team player
• Flexible and customer‑focused with strong customer service skills
• Able to multi‑task and prioritise own workload
• Well organised with strong attention to detail
• Advanced IT Skills

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Season ticket loan
• EV car lease scheme
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

National Trust place

Killerton - RO, Killerton, Exeter, EX5 3LE

Documents

Business Services Co‑ordinator (Office Based) - Career Level

B.pdf

Requirements

Compliance. Eligibility to Work in the UK

Additional information

Closing Date: 4th January 2026

To apply for this vacancy simply click the 'apply' button in the top right hand side of the page.

If you need any help with your application, i.e. due to technical difficulties, please call us on  or email us at recruitmenten

If you require an adjustment to the application process, for example due to disability or medical condition, please call us on  or email us at adjustme and we'll support you as best as we can. For examples of how, please see our supporting you page.

Equal Opportunities Statement

The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here.

Safeguarding Statement

The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults  you have any questions around your suitability for this vacancy, please contact the people service centre.

Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early.

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