Administration Officer

Your new role

Provide effective case management including processing applications, contract/licence approval - claim management, amendments, remote inspection, case review and closure by following national instructions.
Provide customer service function, giving verbal and written advice and communication to customers.
Liaise with area staff on technical issues and queries involving direct liaison with the customer.
Deal with public enquiries through triage to the Area teams or other appropriate staff where necessary.
What you'll need to succeed

Experience of working in a busy administrative environment
Ability to co-ordinate multiple work streams (projects/areas of work).
Proactive and flexible working approach to delivering tasks.
Highly competent IT user with experience of the MS Office suite of applications, especially Excel.
Knowledge of SharePoint is desirable.
Must pass a DBS check.
What you'll get in return

Temporary role until March 2027
£14.44 per hour
Staff parking
Hybrid working
37 hours per week
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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