Compliance Process Analyst

Performance & Compliance Process Analyst

Join to apply for the Performance & Compliance Process Analyst role at South West Water

At South West Water
, we believe that the strongest businesses are built on solid, stable foundations with a vision and a culture that gives them the freedom to change, improve and innovate. We’re proud to be responsible for providing reliable, efficient and high‑quality drinking water and wastewater services for the beautiful South West area. We are committed to reaching net‑zero by 2030 and have partnered with Wildlife Trusts, National Parks and local partners to ensure a better future for generations.

We currently have an opportunity for a Performance & Compliance Process Analyst to join our team based in Exeter on a full‑time permanent basis. You will receive a competitive salary of £32,000 – £38,000 per annum plus excellent benefits.

• Map and document processes for data and reporting outputs across wastewater services, including storm and emergency overflows, flow (FFT and DWF), treatment, pollution, sewer flooding, UV and blockages
• Ensure teams have the appropriate training, documentation and tools to effectively follow and maintain processes
• Monitor and report on the effectiveness of existing processes, identifying opportunities for improvement and efficiency
• Gather requirements for new data submissions and reports, designing and implementing new processes to support these needs
• Maintain and update documentation within the MCERTS quality management system
• Coordinate data and reporting outputs such as Environmental Information Requests (EIRs), Annual Performance Reports (APR) and other regulatory returns

• Strong analytical and problem‑solving skills with a keen eye for detail
• Experience in process mapping, data governance or business process improvement
• Excellent communication and stakeholder management skills, with the ability to work collaboratively across multiple teams
• Understanding of wastewater operations, environmental data or regulatory reporting (desirable)
• Proficiency in data management tools and documentation systems
• Organised, proactive, and able to manage multiple priorities effectively

9th January 2026

Together, we will build a culture of belonging where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.

Be Rock Solid – Build trust and be trusted. Be the one we all look to and can depend on.

Be You – We want you to bring your best everyday. Be yourself and make your mark in your individual way.

Be the Future – Embrace change, drive progress, own the challenge.

• Generous holiday allowance plus bank holidays
• A discretionary bonus
• Competitive contributory pension
• Share‑save scheme
• Various health benefits
• Wellbeing support programmes
• A range of group discounts
• Cycle to work scheme
• Financial support services
  
  And plenty more!