Bank Receptionist

Overview

At Langford Park, we are looking for someone with a naturally warm, friendly, sensitive and approachable nature, with confidence in their abilities. The ideal candidate will be an excellent listener with strong written and verbal communication skills. As the Receptionist, you will provide a professional and friendly ‘meet and greet’ service within the Nursing Home.

• Act as the ‘champion’ and ‘face of the home’ by providing a professional meet & greet service to all visitors and callers, ensuring they are treated in line with the company values at all times.
• Ensure the reception area and surrounding spaces are well maintained and welcoming.
• Collect and report all customer feedback to the Home Manager, and offer recommendations for improvements.
• Build strong relationships with the Home Manager, staff, residents and their families to promote a positive environment in the Home.
• Support the Admin Manager with their duties and cover when they are on annual leave.

• Educated to GCSE level or higher.
• Experienced in working in an admin/reception capacity.
• Experienced in working in a commercial mindset.
• Able to maintain professional composure at all times.
• Action‑oriented with a passion for working effectively and in a timely manner.

Welford Healthcare was founded in 2017 with the goal of building a boutique collection of quality care homes across the UK. Our strategy is to grow our business by acquiring mature care homes with quality foundations and strong potential for improvement, and by investing in our people and properties to ensure our homes are always inviting and homely. While we are a growing business, we never lose sight of our primary purpose – to provide good quality care for vulnerable adults.

As we acquire new homes, we leverage our resources and expertise to ensure that the homes we run always have our residents’ wellbeing at their hearts.

• Comprehensive induction programme.
• Ongoing training and development.
• Workplace pension.
• Free on‑site parking.