Back-End Team Lead

At Digi Tickets, we’re committed to delivering intuitive, scalable solutions that power ticketing, bookings, and operations for some of the UK’s best-known visitor attractions. We’re seeking a Back End Team Leader to lead the delivery and evolution of our back-office systems, driving continuous improvements and ensuring that our platforms are high-performing, secure, and future-ready.

This is a hands‑on leadership role ideal for a technically skilled individual who can lead a team, manage delivery, and act as a key technical stakeholder for core system components such as reporting, configuration tools, and customer/venue management interfaces.

• Holidays: 25‑30 days of annual leave (plus bank holidays), with increased entitlement based on service.

• Competitive Salary:
  Up to £58,000 based on experience.

• Nest Pension scheme.

• Discretionary company bonus.

• Annual Training Allowance:
  Receive support for certifications and professional development.

• Birthday Leave:
  Enjoy a day off on your birthday to celebrate.

• Team Outings & Events:
  Be part of a collaborative and social team culture.

• Lead a multidisciplinary team of developers responsible for Digi Tickets’ back‑office platform.

• Plan and manage development sprints in collaboration with Product and QA teams.

• Mentor and support team members, promoting best practices and a collaborative culture.

• Track and report on team performance, identifying blockers and facilitating resolution.

• Act as the technical owner for back‑office systems, ensuring scalability, security, and maintainability.

• Collaborate with Product Owners to translate roadmap features into robust technical solutions.

• Review code, propose architectural improvements, and ensure alignment with platform standards.

• Guide the team in managing technical debt and modernising legacy systems.

• Work closely with Product, Support, Security, Infrastructure, and Front‑End teams to ensure effective integration of new features and platform consistency.

• Support the wider business by improving internal tooling and workflows that rely on the back‑office platform.

• Provide second‑line technical support where necessary to assist with escalated issues.

• Enforce high standards for code quality, documentation, and automated testing.

• Ensure updates meet internal QA benchmarks and contribute to release planning.

• Uphold data protection and compliance standards (e.g., GDPR, PCI‑DSS).

• 5+ years of experience in a technical leadership or senior developer role, ideally within SaaS or enterprise software.

• Strong hands‑on coding skills in modern frameworks and languages (e.g., PHP, Go, Symphony, Laravel).

• Proven experience leading agile software development teams.

• Solid understanding of databases, APIs, and microservices.

• Experience managing technical roadmaps and stakeholder expectations.

• Confident working with cloud services (e.g., AWS, Azure) and CI/CD pipelines.

• Experience in the attractions, ticketing, or leisure industries.

• Familiarity with reporting systems, data pipelines, and system configuration tools.

• Exposure to frontend frameworks such as Vue.js or React.

• Prior involvement in system re‑architecture or platform migration projects.