Service Manager

Location: Exeter

Salary: Basic Salary 45000 Bonus Company Car

Role is full time and permanent - Monday to Friday - Every other Saturday morning

• Implement and maintain effective processes to achieve the highest possible customer satisfaction levels above the manufacturer national average.
• Monitor and control costs in line with the business plan whilst maintaining quality standards and customer service.
• Ensure accurate collection and recording of customer data in line with Group standards.
• Ensure that the manufacturers standards are always adhered to.
• Make sure there is a safe working environment which is maintained.
• Monitor colleague performance.

• Demonstrate a successful track record within a similar role.
• Have previous experience within a similar role.
• Show ability to generate impressive results by increasing performance, profitability and operating efficiency.
• Possess strong leadership and people management skills to lead the team to deliver business objectives.
• Be expected to drive the business forward and maximise customer satisfaction while motivating and managing the whole team.
• Share the client’s values and possess strong communication and organisational skills.
• Hold a full and valid driving licence.

• Service Manager: 2 years (required)

• Driving Licence (required)

• Proof of Right to Work in the UK.
• Relevant manufacturer experience.
• Smart appearance.
• Competency in numeracy, literacy and IT.
• Understanding of basic vehicle design function and location of parts.
• Relevant product knowledge.
• Supports others to continuously improve performance.
• Seeks feedback on own performance and takes responsibility for own development.
• Understands the drivers of business performance and uses them to optimise commercial opportunities.
• Plans and manages processes, resources, and workflows efficiently.
• Demonstrates openness to change and improvement.
• Proactively looks for more effective ways of doing things.
• Knowledgeable of brand alignment and serves as an ambassador, adhering to brand standards.

• Restaurant Experience
• Kitchen Experience
• Dealership Experience
• Food Safety Experience
• Management Experience
• Auto Service Management
• Maintenance
• Operations Management
• Cash Handling
• Leadership Experience
• Supervising Experience
• Automotive Service

• Company car
• Company pension
• On-site parking

Job Types: Full-time Permanent

Employment Type: Full Time

Vacancy: 1