Business Support Manager

Are you an organised, proactive professional looking for a pivotal role where you can truly make an impact? At Vetro Recruitment, we are thrilled to be partnering with a values-led organisation to find a dedicated Business Support Manager to join their Senior Leadership Team.

This isn't just an admin role; it's the heartbeat of the business. You will be the central point of coordination, ensuring that systems run smoothly so the operational teams can focus on what matters most: delivering safe, high-quality care to children and young people.

As the Business Support Manager, you will lead the office function and hold key responsibilities across HR, Finance, IT, and Compliance. You will also take on the critical role of Data Controller and GDPR Lead, ensuring the highest standards of data security and lawful processing across the organization.

• Line managing office administrators and providing clear direction and performance oversight.
• Overseeing daily office workflows, managing shared email accounts, and maintaining secure company records.
• Coordinating Ofsted registration processes and supporting applications for new home registrations.
• Processing invoices, managing payroll administration for Home Managers, and overseeing fleet compliance (MOT, tax, and insurance).
• Managing the company website and social media platforms (Linked In, Facebook, Instagram) to maintain a professional online presence.

We want someone who embodies the BRIGHT values:
Belonging, Respect, Impact, Growth, Happiness, and Trust. You should be a "people person" who is approachable and has a great sense of humor.

• Proven background in office management or senior administration, ideally within a regulated health or social care environment.
• Proficient in Microsoft 365 (Teams, SharePoint, Excel) and confident managing multiple digital platforms.
• A deep commitment to the welfare of children and a willingness to undergo advanced safeguarding training.
• Strong knowledge of UK GDPR and the Data Protection Act 2018.
• An openness to working in a dog-friendly workplace where four-legged friends play a part in the team's well-being!

This is a fantastic opportunity to work for an employer that prioritises growth and well-being. You will be accountable directly to the Managing Director, giving you the autonomy to exercise sound judgment and take ownership of complex tasks.

Vetro Recruitment acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Vetro is an equal opportunities employer and decisions are made on merit alone.