Team Member, Retail

Scope of the Role

Apply now for the chance to join one of our teams! It only takes two minutes.

Start as a Team Member and earn up to £13.55 per hour, including an hourly bonus
* and NO zero hours contracts!

As a Team Member, you will be working in one of our beautiful kitchens. You do not need any previous experience; we will teach you everything! If you want to grow, itsu is the right place for you. 90% of our shop managers and 30% of our Academy team [head office] started as itsu team members, and you could be one of them.

We love to grow our teams.

If you love working in a vibrant place, are restless to help your team and customers, and preparing food is your passion – apply now.

We are looking for people displaying the four itsu qualities:

• I take pride in what I do
• I care for people
• I want to grow myself & others
• I build trust around me

• Pay every month and, if your expenses get out of hand, we’ve got you covered with early wage access via Wagestream.
• Your breaks are paid, and your beautiful healthy lunch is on us every day!
• Invite your family and friends over for a meal with a 50% discount in every itsu shop.
• Enjoy 28 days of paid holidays.
• With our top‑class learning programs and career progression opportunities you can earn up to £12.65 as a “Team Member Pro” (including hourly bonus), or £29,000 per year + quarterly bonus if you are a Team Leader with guaranteed full‑time hours.
• We care about your health, offering access to mental health therapists 24/7. Managers are fully trained in Mental Health First Aid.
• Enjoy discounts at major retailers and gym memberships if you enjoy shopping or exercising.
• At itsu, we love having fun and recognize our teams. We offer unique social, family and sporting events.

Just like you, we are passionate about sustainability. Please check our sustainability milestones here:

We are itsu, the leading Asian‑inspired quick‑service retail and grocery brand with over 80 restaurants across the UK, Belgium, and France, and a growing wholesale business across Europe and beyond. Our renowned delicious food, made fresh in every restaurant every day, has made itsu a top choice for healthy eating.

In addition to our restaurants, itsu grocery offers a range of high‑quality Asian‑inspired foods available online and in supermarkets. We are excited to be one of the leading brands in this specific group and have ambitious plans for continued growth both domestically and globally.

With the best‑in‑class food, latest technology, innovation, and talented workforce, itsu is the future of fast food.

itsu