Account Executive

Account Executive

Exeter / Hybrid

Circa £30,000–£35,000 DOE (Pro Rata)

Part-time – 3–4 days per week

We’re looking for a commercially minded Account Executive to independently manage and grow relationships with a portfolio of B2B customers. This is a hands-on, autonomous role suited to someone confident owning their pipeline, converting enquiries, preparing quotes, and nurturing long-term customer relationships.

You’ll act as the primary point of contact for trade customers, supporting everything from day-to-day enquiries to seasonal pre-orders and bulk purchases. Working within a small, fast-paced team, you’ll have real ownership and influence over how accounts are managed and grown.

• Managing and developing key accounts to drive repeat business and long-term value
• Proactively engaging customers ahead of peak and seasonal periods
• Coordinating complex orders and ensuring clear communication across teams
• Following up on warm enquiries and outstanding proposals
• Managing pipeline activity and customer interactions via CRM
• Identifying opportunities to upsell and cross-sell based on customer needs
• Identifying and targeting new trade and B2B opportunities
• Conducting warm and cold outreach to introduce trade accounts and pricing options
• Building and maintaining a healthy, active pipeline of new business
• Supporting planning for high-demand periods throughout the year
• Gathering pre-orders, tracking availability, and contributing to forecasting
• Sharing customer insights and demand trends with the wider team
• Attending relevant trade shows and events
• Building relationships with partners, planners, and suppliers

• 2–4 years’ experience in account management, sales support or customer success ideally within interiors, homeware or décor
• Confident communicator with strong relationship-building skills
• Highly organised and comfortable juggling multiple priorities
• Experienced in preparing quotes and managing CRM systems
• Comfortable having commercial conversations with B2B customers
• Strong problem-solver with a sense of ownership

• Self-reliant and comfortable working autonomously
• Commercially aware with a customer-first mindset
• Detail-oriented with strong follow-through
• Adaptable, positive, and thrives in a small-team environment
• Proactive, personable, and confident engaging with customers

• Genuine autonomy and ownership of your accounts
• Part-time flexibility with hybrid working
• A varied role combining relationship management, sales, and planning
• Direct impact within a close-knit, collaborative team
• The chance to shape how trade relationships are built and grown