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Compassionate Call Center Support Specialist

Job in Fairborn, Greene County, Ohio, 45324, USA
Listing for: Tcn Behavioral Health Services
Full Time position Listed on 2026-11-04
Job specializations:
  • Customer Service/HelpDesk
    Call Center / Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 30000 - 42000 USD Yearly USD 30000.00 42000.00 YEAR

Job Description & How to Apply Below

TCN Behavioral Health Services in Fairborn, OH is seeking a friendly, professional Call Center Associate to handle incoming calls, schedule appointments, process refills, and provide crisis triage guidance. You will verify client information, route calls to the right staff, and coordinate interpreters when needed, maintaining HIPAA compliance and data accuracy.

Requires a high school diploma, CPR/First Aid, and crisis de-escalation training, plus at least one year in customer service.

We are seeking a motivated Compassionate Call Center Support Specialist to join Tcn Behavioral Health Services in Fairborn, OH, United States.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Fairborn, OH, United States.

This opportunity is part of our work in Human Resources, Management & Operations.

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