Property Management Administrator

Property Management Administrator Fixed term until 30 October 2026 to cover maternity leave Salary: £29,541.00 to £37,542.00 per annum (dependent on skills and experience)

Location:

This post is based at Link’s Falkirk office. However, hybrid working is available with this role. Hours of Work: 35 hours per week, Monday to Friday Alternative working patterns and/or working arrangements will be considered.

The Role At C~urb, part of Link Group, people are at the heart of everything we do. Our people have made our award-winning social enterprise the success it is today and as it continues to grow, we want them to be the best they can be and to reach their potential. The Property Management Administrator will provide administrative support to the C~urb Lettings service which provides mid market rent and market rent tenancies.

This includes the processing of applications, new tenant packs, deposits, enquiries, complaints, correspondence and council-tax records in line with policies and procedures The role involves administering all Houses of Multiple Occupation (HMO) properties and leases with the scope of C~urb Property Management. The successful candidate will assist officers on site visits and public meetings to take minutes as well as assist with administrative tasks related to viewings and property sales.

About You You will have experience of providing an administrative service and handling complaints as well as experience of working in a customer service environment. This role requires experience of using MS Office and a housing management system along with the ability to work accurately, work to deadlines and prioritise competing demands. Knowledge and understanding of GDPR and its application in a customer focused environment are requirement for this post.

The successful candidate will have good communication and organisational skills. In return you will be offered the opportunity to enhance your skills and knowledge through employee training and development. You can expect to work in a supportive, trusting and transparent working environment, with the autonomy to offer creative and innovative solutions whilst maintaining Link’ s values;
Responsibility, Empathy, Social Impact, Participate, Equity, Challenge and Transparency. For further information on the main position accountabilities and a comprehensive list of the essential and desirable criteria required for this post, please refer to the Job Specification in the Job information Pack above. What’s in it for you? As an Investor in People, we strive for continuous improvement through the management and growth of our staff, offering a wide range of training and development opportunities.

As a C~urb employee, you'll likely benefit from the following:
Competitive salary, reviewed annually, and opportunity for annual performance related salary increases and discretionary non-consolidated pay awards subject to terms of the scheme 35 days’ holiday per year (inclusive of public holidays) pro rata plus an additional 1 day’s pro rata holiday per year after 1 years’ service up to a maximum of 40 days per year Opportunity to buy and sell holiday days Enhanced company sick and family friendly pay Access to paid qualifications and a wide range of learning and development opportunities and funded professional membership Defined contribution pension with matched generous employer pension contributions plus salary exchange and additional voluntary contribution options Access to an Electric vehicle leasing scheme, subject to the terms of the scheme Life assurance scheme providing death in service benefits to named beneficiaries Healthcare cash plan for employees (and dependents) to support health and wellbeing plus discounts on shopping, restaurants and other services Employee assistance programme for employees and their immediate household dependants to support health, mental and financial well-being Annual flu vaccination Access to a savings and borrowing scheme Cycle to work scheme Travel season/travel ticket loan and much more!

You will work with colleagues who offer support to ensure our customers' expectations are met. In return, we are looking…