Phlebotomist

Job Description

Hourly rate: £12.98 up to £14.36 across selected locations within London.

Are you passionate about customer care and delivering the best Pharmacy services? We are looking for a relief phlebotomist to travel up to 2 hours to different stores across the region and join our healthcare teams in playing a key role to deliver Phlebotomy services to our local communities.

As a Boots Relief Phlebotomist, you will be based at our Falkirk High Street store but will regularly travel to our Glasgow Buchanan Gallery, East Kilbride The Plaza, Edinburhg Shandwick Place, Edinburgh Gyle Centre, Dundee High Street and Dumferline Kingsgate Shopping Centre stores to provide support for our healthcare services, with more locations due to be added in the future.

In these stores, you will conduct a variety of different pharmacy services across multiple stores including taking venous blood samples from patients. From managing the appointment diaries, greeting your patients and delivering the service, you will use your ability to connect with patients to provide exceptional patient centred care.

You will spend your time building great relationships with your patients, listening to their concerns and managing every consultation with compassion. You will use your knowledge and training to confidently take every opportunity to provide holistic care and solutions which are right for the individual. You will have the opportunity every day to make a real difference to patients and with a wide range of responsibilities and services available.

Working across different stores, you will have the opportunity to build relationships with multiple stores teams, making a difference to them all - no two days will be the same.

• Day to day management of the appointment diary to ensure that clinics are set up as required to deliver the necessary services safely and professionally.
• Ensure every individual arriving for a pre-booked appointment is greeted, booked into the system and all pre-consultation paperwork is completed.
• Take venous blood samples from individuals according to UK guidelines, ensuring the integrity of the blood samples are maintained at all times, including appropriate storage.
• Ensure samples are prepared for collection and that missed collections are escalated, ensuring samples reach the laboratory within the set timeframe.
• Communicate with the store leadership team, Pharmacist and pharmacy team to ensure safe and appropriate provision of the service.
• Order and maintain adequate stock of consumables and materials required to deliver the service.
• Ensure the consultation space always meets the required consultation room standards.

• Minimum 12-month's phlebotomist experience.
• Willing to work weekdays and weekends.
• A full, valid UK driving licence and access to a car as you will be travelling to different stores across the region.
• An understanding that you may be requested to change where you are due to work at short notice in line with business need.
• Punctuality to arrive at each store with plenty of time to set yourself up for success for the day ahead.
• Healthcare Training Programme at NVQ2 or equivalent.
• Empathetic, approachable and able to build relationships quickly with colleagues and customers alike.
• A passion for customer care and working in healthcare.

• Experience working within community pharmacy.

• Mileage expenses covered by Boots for travel to stores outside of your base store.
• Generous staff discount.
• Discretionary Christmas Gift Payment.
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child.
• Flexible benefits scheme.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you – find out more s/rewards. Please note, any salary estimates given on third‑party sites are not provided or endorsed by Boots and may not be accurate.

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