Account Manager

This could suit someone with 3 years’ experience with a background ideally in furniture, interiors, facilities or related industries.

About the Company

Our client is an established European business-to-business organisation with operations across multiple countries. The company employs over 1,000 people across its group, including a small UK-based team covering sales, accounts, and marketing functions.

The organisation is committed to delivering high-quality, customer-focused solutions and places strong emphasis on long-term partnerships, sustainability, and employee wellbeing.

About the Role

The Account Manager will be responsible for growing revenue and strengthening long-term relationships across an established portfolio of business customers. This is a consultative, relationship-led role focused on understanding client needs, delivering tailored solutions, and providing an exceptional customer experience to drive repeat business and account growth.

You will manage existing accounts, develop trusted relationships with key stakeholders, and identify opportunities to expand services and solutions within each account. Working closely with internal teams, you will ensure seamless delivery and consistently high levels of customer satisfaction.

Key Responsibilities

* Manage and grow a portfolio of existing business customers

* Build and maintain strong, trust-based relationships with key decision-makers

* Conduct regular account reviews and needs assessments

* Identify and deliver upselling and cross-selling opportunities

* Present tailored solutions aligned with customer requirements and budgets

* Maintain strong product and solution knowledge

* Monitor customer satisfaction and proactively resolve issues

* Collaborate with internal teams and external partners to ensure smooth delivery

* Track and report account performance, pipeline activity, and sales forecasts

* Achieve monthly and quarterly sales targets

* Stay informed on market trends and competitor activity

About You

You are a customer-focused, consultative Account Manager with a service-first mindset. You are professional, reliable, resilient, and motivated, with the ability to build rapport quickly and maintain long-term relationships.

You work well as part of a collaborative team and demonstrate a positive, solution-oriented approach. You align with values such as being responsive, knowledgeable, engaged, and genuine in everything you do.

Skills, Experience & Competencies

* Minimum 3 years’ experience in B2B sales or account management

* Proven track record of managing and growing existing customer accounts

* Strong communication, presentation, and relationship-building skills

* Ability to identify customer needs and translate them into tailored solutions

* Highly organised, self-motivated, and able to manage multiple accounts

* Confident using CRM systems and Microsoft Office

* Full UK driving licence

If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted