Shop Manager

About Oxfam

Oxfam is a global movement of people working together to end the injustice of poverty. That means we tackle the inequality that keeps people poor. Together we save, protect and rebuild lives. When disaster strikes, we help people build better lives for themselves, and for others. We take on issues like land rights, climate change and discrimination against women. And we won’t stop until every person on the planet can enjoy life free from poverty.

Oxfam works with 21 partner organisations and local communities in more than 90 countries, engaging in humanitarian, development and campaigning activities.

To work with others to overcome poverty and suffering.

To make as much money as possible to overcome poverty and suffering.

Open for business since 1948, Oxfam shops are at the heart of the charity and their community, raising vital funds and increasing public awareness of what we do. They are always guided by our values of empowerment, accountability and inclusiveness and focused on making as much money as possible.

Commercially aware and constantly looking for new business opportunities, shop managers motivate their teams and create a safe and energized work environment. They have high standards, a strong drive to achieve results, and are accountable for their business. The role of the shop manager is empowered, varied, busy and offers the opportunity to work with some amazing people. Shop managers are pivotal for the success of our business and can make a real difference.

Oxfam operates a volunteer operating model, in which volunteers are empowered to take over most of the tasks within the shop, including running the shop in the manager’s absence. Often the only paid member of staff, our managers are comfortable in this environment, really enjoy working with others and are great at delegating to their teams. Excellent communicators, they are creative, and always look for opportunities to attract new supporters every day.

Please note:

this role requires weekend working.

Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and promoting the welfare of children, young people and adults. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.