Freight Forwarder

Freightserve recruitment are looking for a Freight Operations Co-ordinator for a busy well-established Freight Forwarder based in the Feltham, Middlesex area.

Job Role:

- The role is extremely varied, and you will become a key member of an operations team, actively involved in managing imports and export shipments from start to finish. You will be responsible for arranging worldwide solutions by the appropriate method to suit the client’s requirement i.e. air, road, sea and courier. You will be hands on with every aspect of the forwarding process, ensuring the customer receives the highest level of service, and receive their goods safely and on-time.

Duties:

- Working to strict deadlines to co-ordinate Worldwide multimodal imports & exports with end to end responsibility (including collections, transport bookings, liaising with overseas agents/ customers

Airline booking and processing relevant import/ export documentation including AWB’s, CMR’s and BOL’s.

Submitting Import & Export Customs entries.

Liaising effectively and building close relationships with our supply chain including shippers, importers, agents and clients to always deliver excellent customer service.

Quotations, pricing and invoicing clients.

Strong ability to handle multiple shipments simultaneously and communicating efficiently to the highest level via e-mail and telephone.

Required Experience:

- * Experience in either imports or exports.

* Customs entry experience (imports or exports)

* Customer service - excellent telephone manner and communication skills.

* Computer literate with Microsoft Word/Excel/ Outlook.

* Highly organised with a systematic approach and detail orientated customers

Working hours are Monday - Friday 9-5.30pm

After training will be on call 1 in 6 weekends (paid at an exceptional rate) - Will get the following Monday off.

As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry