Library Specialist; Onsite

Position: Library Specialist (Onsite)

Job Summary

We are seeking an Information Resources Specialist Senior to join a student-centered community of information professionals at The Frances Willson Thompson Library and Genesee Historical Collections Center as our Library Specialist. Reporting to the Library Office Manager, the Library Specialist is a key member of the library's front desk team, assisting library users, coordinating with librarians, guiding the work of student library assistants, and partnering with the Access Services team to ensure the front desk operations are well-managed day-to-day.

The Library Specialist is a first point of contact for students and faculty, answering basic research assistance questions, referring more complex questions to librarians, and managing course reserves. We are seeking a collaborative partner who demonstrates sound judgment and discretion to work successfully with faculty, staff, students, and all who work in and use the library and archives spaces.

This is a full-time 40 hour per week (100% effort) position.

The full time salary range is $45,700 - $57,100.

Responsibilities Library Research Assistance (50%)

• Serve as first call in assisting library users with research and reference questions in all formats - currently, this includes in-person, chat, email, and phone
• Perform triage to determine the best course of action for providing research assistance to library users
• Answer basic questions and refer more complex questions to a librarian
• In partnership with librarians, train students to serve as Peer Library Research Assistants
• Coordinate the workflow of the Peer Library Research Assistants

Daily Front Desk Coordination (30%)

• Coordinate front desk operations during assigned shifts
• Serve as back-up for Morning and Evening Circulation Supervisors as needed, including knowledge of open and close processes
• Guide the work of student library assistants

Course Reserves (20%)

• Contact professors and put materials on course reserve
• Email professors with current reserves to ask to renew or remove them
• Update Alma reading lists and ensure Primo reflects Alma
• Ensure library catalog accurately reflects available course reserves as they appear in Alma
• Weed inactive (expired) course reserves

Required Qualifications

• Bachelor's degree or an equivalent combination of education and experience
• 3 or more years of directly relevant Library experience
• Experience with standard office applications such as Microsoft Office, Google Workspace and problem solving capabilities with laptops, printers etc
• Strong Verbal and written communication skills
• Time-management skills
• Detail-oriented
• Team-focused
• Able to adapt to a changing environment
• Comfortable with adaptability
• Must be able to lift or move items 25-50 pounds, push a cart, and lift items on and off shelves

Essential Job Functions

Must be able to perform the essential duties of the job with or without reasonable accommodations.

Desired Qualifications

• Experience training and mentoring student assistants
• Experience using a library management system such as Ex Libris LMS
• Experience with course reserve software
• Experience in navigating digital library resources(databases, integrated Library systems)

Why Work at U-M Flint?

In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future.

Benefits Include

• Generous time off
• A retirement plan that provides two-for-one matching contributions after 12 months of eligible service with immediate vesting.
• Many choices for comprehensive health insurance
• Life insurance
• Long-term disability coverage
• Flexible spending accounts for healthcare and dependent care expenses.

Eligibility for benefits based on your job…