Office Support Worker Onsite | Tallahassee, FL

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Role:
Office Support Worker Work Mode:
Onsite

Employment Type:

Contract Interview Mode:
In Person

We are seeking Customer Service Specialists to handle incoming calls and assist students with questions regarding scholarship and grant programs. The ideal candidates will provide professional, courteous, and accurate customer support while addressing inquiries and resolving concerns.

Job Responsibilities:

• Answer incoming calls and respond to customer inquiries.

• Provide information and assistance regarding scholarship and grant programs.

• Handle customer concerns with patience, professionalism, and empathy.

• Navigate computer systems to access and document information.

• Maintain a positive customer service experience.

Qualifications & Requirements:

• High school diploma, GED, or equivalent.

• Strong verbal communication and customer service skills.

• Ability to remain calm and professional when handling upset or stressed callers.

• Comfortable using computers and navigating multiple systems.

• Previous customer service experience preferred.

• Strong and consistent employment history required.

• Must successfully pass a Level 2 background screening, including fingerprinting and state and federal criminal history checks.