Shop Assistant

Shop Assistant

Location:

Forfar
Salary: £22,932 per annum pro rata (£12.60 per hour)

Hours:

14 per week

Contract:

Permanent

Are you a retail superstar who is passionate about helping make a difference?

We're on the lookout for a dynamic Shop
Assistant to join our friendly team. This fantastic opportunity will help you develop your retail skills while making a positive impact. Come join us in our mission to spread kindness! Why work for the Red Cross?

“The camaraderie. The feeling of being part of something bigger and knowing that all the hard work goes to help those in crisis” –
Deborah, Shop Manager

• Assisting the shop manager to run a lucrative, customer‑focused shop that is the 'window of the British Red Cross' on the high street.
• Helping to create a brilliant shopping environment and provide an excellent customer experience in store.
• Confident working on the shop floor, you will be the first point of contact for our customers, operate the till, and create striking displays.
• Being responsible for sorting stock and preparing items for display, behind the scenes.

• Previous experience of working in a retail environment and are confident with handling money.
• To be a strong communicator who thrives on providing excellent customer service and enjoys meeting lots of different people.
• A commercial savvy mindset, with a grasp of hitting targets.
• To appreciate and anticipate each customer's needs and delight them with the service provided.

Interested? The closing date for applications is 23.59 on Monday 5th January 2026.

• Flexible working:
  Remote and hybrid working, flexitime, compressed hours, and job sharing.
• Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
• Pension scheme:
  Up to 6% contributory pension.
• Learning & Development: A range of career & learning opportunities.
• Discounts:
  Blue Light Discount Card, Tickets For Good & employee benefits platform.
• Wellbeing Support:
  Peer Supporters, CiC (EAP) & Headspace App.
• Cycle2
  
  Work:
  Lease a bicycle through the scheme.

We are proud to be part of the Disability Confident scheme for UK‑based roles. During your application, you'll have the option to apply under the scheme. At the British Red Cross, we value diversity and maintain an inclusive environment for all staff and volunteers. We champion our teams in bringing their true selves to work, free from discrimination. This is achieved through reporting and assistance from our internal networks:
Race and Ethnic Equality (REEN), LGBT+, Disability and Wellness (DAWN), Gender, Carers, and Young Staff Network.