Customer Development Executive

Overview

Customer Development Executive - McCurrach on behalf of The Magnum Ice Cream Company. Location – Forfar & Surrounding areas (Ideal postcode DD8). Permanent, Full time – 40 hours per week. Salary £29,000 basic, 10% Bonus, Lunch allowance & other benefits.

The Magnum Ice Cream Company is the world’s largest ice cream business, with brands such as Walls, Cornetto, and Ben & Jerry’s, and operates in 76 countries. We focus on growth through distribution, availability, visibility, compliance, and execution of our iconic ice cream brands.

As a Customer Development Executive (CDE), you will promote the Walls portfolio to independent customers and identify and win new high-potential accounts. You will work to a dynamic, data-led call plan, shape and execute your territory strategy with the support of your Regional Manager.

If you want to grow with us, make an impact, and shape the future of ice cream, this is the place for you.

• Partner with customers by building strong, long-lasting relationships, understanding their business needs and local consumers, and delivering tailored solutions.
• Drive outstanding in-store execution, ensuring optimal availability, compliance, and visibility through practical activation and influence over wholesaler transfer orders.
• Create and deliver a winning territory business plan, taking a business development approach to grow distribution, sales, and market share.
• Use data and insights to track performance, deliver against KPIs, and embed best practice across your territory and wider team.
• Manage CAPEX assets such as Freezers on Loan and premium POS, ensuring outlets meet contractual terms and conditions.
• Support the execution of Joint Business Plans (JBPs) within QSR chains at a store level.
• Maintain strong administrative standards, ensuring all systems, reporting, and compliance tasks are completed accurately and on time.

• You’re commercially focused, resilient, and tenacious, with a strong desire to win and grow your territory.
• You have excellent communication and people skills, with the confidence to influence a wide range of stakeholders.
• You may have previous experience in FMCG, Direct Sales, Convenience, or Field Sales, with a proven ability to develop accounts or territories. Not essential but desirable.
• You’re organised and disciplined, with strong administration, planning, and negotiation skills.
• You’re IT-literate, comfortable using MS Office and CRM or other sales systems, and keen to use data to drive decisions.
• You’re self-motivated, adaptable, and able to work both independently and as part of a high-performing team.
• Full valid driving licence, eligibility to work in the UK and live within commute from the location of the role are essential.

• A starting salary of £29,000; target-based earnings with up to 10% quarterly bonus.
• Tax Free Lunch Allowance
• A company vehicle & fuel card.

Please note this role requires a full UK driving licence (with no more than 6 points or previous bans). All offers are subject to successful completion of a DVLA licence check.