Public Works Asset & Operations Analyst

Under the general direction of the Director of Public Works, the incumbent serves as the department's functional lead for the implementation, integration, optimization, support, and effective use of business, asset management, operational, and data systems. Systems may include, but are not limited to, Computerized Maintenance Management Systems (CMMS), Enterprise Asset Management (EAM) and work order systems, Geographic Information Systems (GIS), Global Positioning System (GPS) technologies, Supervisory Control and Data Acquisition (SCADA)-related applications, Closed-Circuit Television (CCTV), customer service request systems, enterprise business systems, mobile and field technologies, reporting and business intelligence tools, and other departmental technologies.

Work includes translating operational needs into technology-enabled solutions; evaluating and improving business processes and workflows; maintaining data integrity; developing reports, dashboards, queries, and decision-support tools; supporting system users; coordinating application configuration, testing, integrations, upgrades, and implementations; and providing information to management to support maintenance, resource allocation, budgeting, capital planning, service delivery, and other operational decisions. The incumbent serves as the departmental liaison with Information Technology Services, GIS, vendors, consultants, and other departments for Public Works technology initiatives.

Work is performed with limited direction and considerable latitude for the exercise of initiative and independent judgment. The position is expected to understand Public Works operational requirements and apply technology, data, and business-process analysis to improve departmental efficiency, accountability, and service delivery.

Responsibilities and Reporting During an Emergency Situation

Essential Employees may be required to work during a declared emergency. Depending on the nature of the emergency, this may require working around the clock for several days on short notice.

Non-Essential Employees will not be required to work during a declared emergency. The employee’s Department Head will determine when the employee will be required to work.

DISTINGUISHING CHARACTERISTICS

This is a professional analytical and technical position responsible for the functional administration and continuous improvement of Public Works business and operational systems. The position bridges Public Works operations and technical service providers by defining business requirements, supporting users, improving workflows, maintaining reliable operational and asset data, and coordinating technology solutions. The position does not routinely supervise employees; however, it may coordinate projects, vendors, consultants, system implementations, user testing, training, and cross-functional work teams as assigned.

ESSENTIAL

JOB FUNCTIONS

• Serve as the departmental functional systems analyst for Public Works business and operational applications, including CMMS/EAM, work management, service request, GPS/fleet, GIS-integrated applications, inspection technologies, reporting tools, and other departmental systems.
• Evaluate Public Works business processes and workflows and identify opportunities to improve efficiency, data quality, automation, system utilization, accountability, and service delivery through the appropriate application of technology.
• Support the development, implementation, maintenance, and continuous improvement of Public Works asset management systems, including asset inventories, hierarchies, attributes, condition information, maintenance histories, work records, and related operational data.
• Coordinate with GIS staff and departmental personnel to locate, verify, reconcile, and update City assets and related GIS information and to support effective integration between GIS and departmental business systems.
• Configure, test, implement, and support work order, asset management, GIS-integrated, mobile, and other departmental applications in coordination with Public Works staff, Information Technology, vendors, and consultants.
• Monitor system and operational data for accuracy, completeness, consistency, and timely processing; identify data-quality issues and coordinate corrective actions, standards, and controls.
• Perform and coordinate field verification of GIS, asset, inspection, and operational information using Trimble, GPS, mobile applications, and other field data collection technologies.
• Provide…