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Customer Service Agent Inuvik Airport

Job in Fort Smith, NT, X0E 0A4, Canada
Listing for: Canadian North
Seasonal/Temporary position Listed on 2026-11-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Call Center / Support, Airport Operations & Services
Salary/Wage Range or Industry Benchmark: 24000 - 35000 CAD Yearly CAD 24000.00 35000.00 YEAR

Job Description & How to Apply Below

Serve Canadian North passengers in Inuvik using check-in, baggage handling, reservations, and clear communication skills. This temporary position requires shift work.

As a Customer Service Agent, you will support passenger services for Canadian North and report to the Regional Manager, YZF. Your work includes processing passengers, answering inquiries, assisting travelers with mobility needs, and managing passenger information. You will also coordinate reservations, fares, tickets, baggage claims, and flight records while supporting airport operations.

Key Responsibilities:
  • Process passenger check-ins and baggage
  • Make reservations and compute fares
  • Issue tickets and process sales reports
  • Assist passengers with mobility and special needs
  • Record flight times and conduct aircraft radio communications
Requirements:
  • High school diploma or equivalent related experience
  • One year of previous experience
  • Working knowledge of Sabre System
  • English and French or English and Inuktut bilingualism
  • Ability to work irregular hours and shifts

Bring passenger service, Sabre, communication, and baggage-handling skills to Canadian North’s Inuvik customer service team.

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