Store Manager, Retail & Store Manager

We believe great retail starts with great people. Creating welcoming, well-run stores where customers feel supported, informed, and confident in their choices is at the heart of what we do.

As a Store Manager, you’ll lead, develop, and inspire a team to deliver consistently high standards of service. You’ll set the tone for the store—building a positive, inclusive environment, supporting your team to do their best work, and ensuring customers receive expert advice and the right products for their needs.

We’re part of the Cotswold Outdoor Group, alongside Runners Need and Snow + Rock. Together, we bring trusted brands, specialist knowledge, and a strong commitment to responsible retail and sustainability—while investing in our people and the communities we serve.

What you’ll be doing

You’ll run the store, lead the team and make sure every customer has a great experience. Each week you’ll:

* Develop your team to deliver exceptional service and exceed store targets

* Oversee daily store operations including deliveries, cash handling and compliance checks

* Maintain high visual standards to create an inspiring and easy-to-navigate customer journey

* Monitor your stores performance and take smart, timely actions to drive results

* Recruit, train and develop team members to set them up for success

* Collaborate with senior leaders and other teams to help shape the store’s growth

We’re looking for someone who

* Has experience leading a retail team

* Feels confident handling daily retail operations and supporting others

* Stays focused under pressure and knows how to hit goals

* Builds strong connections and brings out the best in their team

* Enjoys being on the shop floor, leading by example and creating a great customer experience

What you’ll get from us

We know that strong leadership makes all the difference. That’s why we offer a full benefits package to support you in your role and beyond:

* Starting salary of £31,000 with a yearly bonus of up to £4,250

* Ongoing training and development from hands-on product knowledge to leadership support and expert brand sessions

* Free, confidential wellbeing support

* 33 days holiday with the option to buy more

* Private medical insurance and critical illness cover

* 40-60% discount on our full range of outdoor brands

* Savings on everyday essentials including groceries, travel, fitness and entertainment through our perks hub