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Regional Director, AI-Driven Customer Support; EMEA & APJ

Job in Fort Worth, Tarrant County, Texas, 76101, USA
Listing for: Darktrace Ltd
Full Time position Listed on 2026-11-08
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Management
  • Management
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 202000 - 283000 USD Yearly USD 202000.00 283000.00 YEAR

Job Description & How to Apply Below

Position: Regional Director, AI-Driven Customer Support (EMEA & APJ)

Darktrace Ltd. seeks a Regional Senior Director, Customer Support for EMEA & APJ. This remote, travel-heavy role leads an established Support organization, shaping regional strategy, improving customer outcomes and driving AI-enabled support across diverse regions.

You will collaborate with Product, Engineering, Customer Success and Sales to manage escalations, risk and performance while fostering talent and knowledge management.

The Regional Director, AI-Driven Customer Support (EMEA & APJ) role at Darktrace Ltd is now open for applications in United States.

This is an excellent opportunity to take on the Regional Director, AI-Driven Customer Support (EMEA & APJ) role at Darktrace Ltd.

As a Regional Director, AI-Driven Customer Support (EMEA & APJ), you will play an important part at Darktrace Ltd in United States.

We invite applications for the Regional Director, AI-Driven Customer Support (EMEA & APJ) position located in United States.

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