Asset Manager, ROC

ROC USA is a 501(c)(3) nonprofit dedicated to preserving and expanding affordable home ownership in manufactured home communities across the United States. Residents in these communities typically own their homes but not the land beneath them. When communities are sold to investors, residents face the risk of displacement, escalating land rent increases, and wealth-stripping. ROC USA and our Network of nine Certified Technical Assistance Providers (CTAPs) support residents to collectively purchase their communities and govern them as cooperatives, or "resident-owned" communities.

This ensures that communities stay affordable, homes appreciate, and land rents are used by the cooperatives to operate and improve the community. To date, we have enabled the formation of 363 ROCs to access over $1 billion in community financing, resulting in the preservation of 24,500 affordable homes across 22 states.

ROC USA Capital is a wholly owned subsidiary of ROC USA and a certified CDFI providing acquisition financing and other capital to ROCs nationwide. Since 2008, ROC USA Capital has provided over $550 million in financing to ROCs. It holds an A+ Aeris rating and three stars for impact performance.

The Asset Manager will perform key functions of portfolio and asset management, loan servicing, compliance, and risk mitigation within ROC USA® Capital. This role will independently oversee a diverse and complex portfolio of resident owned communities (ROCs) to ensure the organization’s portfolio operates efficiently and aligns with strategic goals to maintain and strengthen its position as the leading CDFI lender for resident ownership.

This position combines financial monitoring, compliance, and relationship management to ensure each community’s short-term and long-term stability. The Asset Manager is responsible for monitoring and performance of an assigned portfolio of 35-40 loans and works directly with ROC boards, property managers, Certified Technical Assistance Providers (CTAPs), and ROC USA staff to ensure continued performance with lender covenants and governance requirements.

• Oversee and approve the annual operating and capital improvement budgets for assigned borrowers, ensuring alignment with financial objectives.
• Support the maintenance of the loan management system as the system of record for the lending portfolio. Review, and approve loan modifications, payment adjustments, and other changes, and reconcile them with the Finance Team to keep balances, terms, and servicing records accurate.
• Use the loan management system and portfolio tracking tools to monitor performance, covenant and reporting deadlines, and the completion of assigned action items.

• Conduct financial analyses related to DSCR, budget variances, and reserve adequacy for assigned borrowers, ensuring accuracy and regulatory compliance.
• Review and reconcile borrower financial statements, rent rolls, and operating statements. Normalize financials and flag reporting or accrual issues.
• Monitor covenant compliance (DSCR, reserve funding, debt yield, LTV). Prepare covenant compliance certificates and track cures, waivers, and forbearance terms.
• In cooperation with CTAPs, monitor and ensure timely and complete submission of quarterly and annual reports from borrowers in accordance with Borrower Loan Documents and CTAP Loan Servicing Agreements.
• Coordinate the review and approval of construction loan disbursements and Replacement Reserve Account disbursements for borrower capital improvements, ensuring adherence to approved Capital Improvement Plans and Construction Loan Budgets.
• Engage and coordinate with CTAPs and ROC boards, property managers, loan…