Business Systems Analyst ~ Automation

We are seeking a highly skilled Business Systems Analyst (BSA) with a strong background in intelligent automation, robotic process automation (RPA), and AI-driven solutions to help optimize business operations. The ideal candidate will bring hands‑on experience in automation development, UiPath, Workbot technologies, Intelligent Document Processing (IDP), and emerging agentic AI capabilities, with a proven ability to identify, analyze, and implement scalable automation opportunities.

This role requires a blend of technical expertise and business acumen, including process discovery, requirements gathering, solution design, and collaboration across cross‑functional teams.

Success in this position requires strong analytical skills, curiosity, adaptability, and the ability to thrive in a dynamic environment where priorities and technologies continue to evolve.

Essential Duties and Responsibilities

include the following withother duties as assigned.

Level I:

• Plans, designs, develops, and launches efficient business, financial, and operational systems in support of core organizational functions and business processes.
• Gathers and analyzes data in support business cases, proposed projects, and system requirements.
• Generates and compiles reports based on the findings, complete with probable causes and possible solutions to system issues.
• Applies proven communication, analytical, and problem‑solving skills to help maximize the benefit of IT system investment.
• Performs research, troubleshooting, and fact‑finding.
• Occasional evening and weekend work to meet deadlines.
• Designs, develops, and implements software and hardware solutions, systems, or products with proven experience.
• Supports the organization’s goals and objectives.
• Creates system models, specifications, diagrams, and charts using Microsoft Visio.
• Evaluates business implications of the application of technology to the current business environment.

Level II:
Performs all duties of a Level I

• Applies technical knowledge of programming languages at NASA Federal, including, but not limited to, Power On, , VBScript, T-SQL.
• Applies working knowledge of network and PC operating systems.
• Imports data for use in report software, spreadsheets, graphs, and flow charts.
• Coordinates the design, development, and implementation of software and hardware solutions, systems, or products.
• Demonstrates the ability to work independently in some phases of system analysis and considers the business implications of the application of technology to the current business environment.

Level III:
Performs all duties of a Level II

• Performs all duties of a Level II.
• Acts as a project leader as assigned.
• Enhances process automation using an Enterprise Scheduler and/or RPA tools.
• Analyzes the operation of database hardware, software, and standards, as well as data retrieval methodologies and mainframe applications.
• Oversees the design, development, and implementation of software and hardware solutions, systems, or products.
• Provides systems analysis and considers the business implications of the application of technology to current and future business environments.
• Guides and advises less‑experienced Business Systems Analysts under general direction.

Education and Experience:

Level I:

• Minimum of one year of combined Business Administration, Computer Science, Accounting, or Management Information systems experience required (unless skills are deemed appropriate by the CIO/VP of Technology Services).
• Experience with core software applications.
• Understands basic programming concepts (sequence of commands, conditional structures, looping structures, etc.).

Level II:

• All education and experience for Level I.
• Minimum of three years of combined Business Administration, Computer Science, Accounting, or…