Field Executive - North America; M/F
-
IT/Tech
Technical Support, IT Specialist
Job Description & How to Apply Below
What if your next challenge was at Parrot?
From Bluetooth in cars to consumer and professional drones:
since 1994, we’ve made innovation part of our culture
. Year after year, we transform our technological expertise into solutions that are always smarter, more powerful, and more ambitious
. Three decades of innovation have enabled us to build unique expertise and establish ourselves in constantly evolving markets. And this momentum is also reflected in our numbers: the Group generated nearly €80 million in revenue in 2025, 87% of which came from international markets
.
As Parrot continues to expand in North America, we are seeking a technically strong, customer-facing Field Executive to support the complete lifecycle of customer programs across the region, from pre-sales engagement and evaluation through deployment, sustainment, and continued program development
.
The Field Executive operates at the intersection of pre-sales, technical enablement, program delivery, customer success, and operational sustainment. Acting as Parrot’s primary technical and operational field representative within the assigned region, the Field Executive works alongside the Sales team to understand customer missions, demonstrate and evaluate Parrot solutions, support successful deployment and adoption, and sustain customer operational capability over time.
The role requires continuous engagement with end users and program stakeholders to ensure deployed systems remain mission-ready, users remain proficient, issues are identified and coordinated through resolution, and Parrot solutions continue to evolve with customer requirements. The Field Executive supports the technical and operational dimensions of the customer relationship, while the Sales team retains ownership of commercial strategy, pricing, opportunity management, and contract negotiations.
Key Responsibilities Pre-Sales & Field Engagement- Support the sales team during customer discovery, opportunity qualification, demonstrations, evaluations, trials, and technical discussions.
- Translate customer mission requirements, operational constraints, and workflows into appropriate technical solutions and configurations.
- Prepare and deliver product demonstrations, technical presentations, proof-of-concept activities, and field evaluations.
- Provide technical input for proposals, tenders, solution configurations, and program planning.
- Represent Parrot at field demonstrations / tech days, end user & partner meetings, program reviews, industry events and exercises within the assigned region.
- Build strong, trusted relationships with end users & partners across all applicable verticals, with a focus on technical success and long-term operational value.
- Develop a deep understanding of end user mission profiles, system architectures, workflows, constraints, and evolving requirements.
- Lead technical business reviews, program updates, operational readiness sessions, and field follow-up activities.
- Maintain visibility on the health, priorities, risks, and technical needs of key customer programs.
- Lead technical onboarding and deployment coordination for UAV systems, payloads, software, and associated workflows.
- Deliver advanced training covering aircraft operation, mission planning, data capture, post-processing, system maintenance, and operational best practices.
- Develop region- and use-case-specific enablement and sustainment plans aligned with Defense, Law Enforcement, Federal Agency, Public Safety, and enterprise requirements.
- Maintain regular engagement following deployment to sustain long-term operational readiness, customer proficiency, and mission effectiveness.
- Monitor system…
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